Senior Associates include:

Professor Dr. Robin Stuart-Kotze

Our team:

Message from our Chairman:

"It's been my pleasure to work with many brilliant people, both as clients and partners, during my years developing behavioural diagnostics.

As trends change and knowledge expands, my team and I continue to welcome and embrace new business challenges as we deliver the tools that meet the continued and changing dynamics of corporate business". 
                                                            Robin Stuart-Kotze, PH.D.

Robin Stuart-Kotze, BA, MBA, Ph.D. – Chairman

Robin is the author or co-author of eleven books, published in a range of languages including Chinese, Russian, Korean, Vietnamese, Polish, Dutch and Romanian.

His most recent book is 'Success - what to do (and not to do) to be successful in your job'.  See more about this and his other books on the Prof. Robin's publications tab on this site.   The book is also available in Spanish in conjunction with Alejandro Serralde  -  Success: que hacer (y dejar de hacer) para ser más exitoso en tu trabajo

His managerial career was centred in financial services. He was President of BGH Central Atlantic, pension fund managers, and Senior Vice-President of Central Capital Corporation, responsible for investment management and merchant banking. His other senior corporate roles include Director of Development of the Regina-Hill Group, and Director of the Centre for Management Development at Memorial University of Newfoundland.

He has also had a distinguished career as an academic. Robin holds an honours economics degree, an MBA, and a PhD in organisational psychology. He was awarded a Chair in Organisational Behaviour in 1980 and has held Professorships or Visiting Professorships at a number of universities in Canada (Acadia, Concordia, Memorial, and Saint Mary’s) and the UK (Warwick, Aston, and Oxford).
Follow Robin on Twitter - see the contact page for details, or view his blog on 

Lorna Gurton – Client Liaison Director

Lorna brings a wealth of international management experience to BSS. She has had a highly successful career in the airline industry, including over 20 years in the UK and overseas with British Airways. As a senior manager she was responsible for the formulation and implementation of major sales and marketing strategies including developing customer relationship and key account management structures. She ran duty free worldwide for BA and contributed 10% to its net profit. An alumna of Cranfield and the London Business School, Lorna has also been heavily involved in strategic alliances and partnerships across a global network, and has first hand knowledge of the complexities, challenges and opportunities raised through working across different organisations and cultures.

Philip Cresswell, MA - Director  

With an MA from Brasenose College, Oxford, Philip Cresswell began his career as a Chartered Accountant and spent seven years with KPMG, becoming a Senior Manager and leading the development of commercial applications for new information technology. Specialising in financial databases, financial and statistical modeling and reporting, he has done a considerable amount of consultancy with a variety of professional firms and is co-author of the Law Society's two guides on computing.

Dr. Robert Rosenfeld, BA, MBA, PhD 

Robert has broad international business experience having worked at a senior level with an impressive client list for over 20 years. He is a Visiting Fellow in the Centre for Creativity, Strategy & Change at Warwick Business School, an Associate of the Organization Studies Research Group at Aston Business School and Visiting Professor in the School of International Management at the Ecole Nationale des Ponts & Chaussées (Paris). Among numerous other publications, Robert is the author of Organisational Behaviour (Wolsey Hall, 1985) andManaging Organisations (McGraw-Hill, 1990, co-authored with David Wilson). He is a member of the American Marketing Association, Academy of Management, Strategic Management Society and the Long Range Planning Society.

Professor Robert Cochrane, MA (Cantab) 

Robert Cochrane has worked in over 40 countries as a management consultant, passenger and freight transport consultant and civil engineer.  He currently provides training and consulting advice in major project management and dispute resolution and in transport forecasting and management.  In parallel, he carries out research in transport forecasting and economics as a Visiting Professor at Imperial College London and as a Visiting Senior Fellow at the London School of Economics.

Regional Associates:

For the UK please contact as we have many accredited consultants that we will be pleased to recommend.

Alejandro Serralde - Latin America ( 

George Campbell, BA, M.Ad.- Western Canada​ (

Gilbert Cheung, PhD - China (

For consultants in the Netherlands, Romania, Germany, Luxemburg and Austria contact:

Peter Nixon, BBA, MSc, CA - Southeast Asia   (

Todd Sperl - Eastern Canada & USA (  

Tony Farugia - Australasia (